Privacy Policy
Your privacy is important to us. Learn how we protect and handle your information.
Last updated: September 23, 2025
Introduction
Nexus Academy of Clinical Medicine (NACM) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare education platform, attend our courses, or interact with our services.
By using our services, you consent to the collection and use of information in accordance with this policy. We may update this policy from time to time, and we will notify you of any significant changes.
Information We Collect
Personal Information
- Name, email address, phone number, and mailing address
- Date of birth and emergency contact information
- Professional credentials and certifications
- Payment information (processed securely through third-party providers)
- Course enrollment and completion records
Educational Records
- Course attendance and participation records
- Assessment scores and completion certificates
- Learning progress and performance analytics
- Student feedback and evaluations
Technical Information
- IP address, browser type, and device information
- Usage patterns and site navigation data
- Cookies and similar tracking technologies
- System logs and error reports
How We Use Your Information
Educational Services
- Provide access to courses, training materials, and certifications
- Track learning progress and issue completion certificates
- Maintain educational records as required by accrediting bodies
- Customize learning experiences based on your progress and preferences
Communication
- Send course updates, scheduling notifications, and important announcements
- Provide customer support and respond to inquiries
- Share educational resources and industry updates (with your consent)
- Collect feedback to improve our services
Legal and Regulatory Compliance
- Maintain records for CPD (Continuous Professional Development) reporting
- Comply with healthcare education regulations and accreditation requirements
- Respond to legal requests and protect our legal rights
- Ensure the security and integrity of our educational programs
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Authorized Disclosures
- Service Providers: Trusted third-party vendors who assist with payment processing, email delivery, and technical support
- Accrediting Bodies: Professional organizations that require verification of course completion and certification status
- Employers: Only when you explicitly authorize us to share completion records with your employer
- Legal Requirements: When required by law, court order, or government regulation
Important Note on HIPAA
While NACM is not a covered entity under HIPAA, we implement similar privacy protection standards for all student information to maintain the highest level of data security in healthcare education.
Data Security
We implement industry-standard security measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Encrypted storage of sensitive information
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff access
Administrative Safeguards
- Access controls and user permission management
- Employee training on data privacy and security
- Regular backup and disaster recovery procedures
- Incident response and breach notification protocols
Your Privacy Rights
You have the following rights regarding your personal information:
Access and Control
- View and update your personal information
- Download your data in a portable format
- Request deletion of your account and data
- Opt-out of non-essential communications
Educational Records
- Access your course completion records
- Request corrections to inaccurate information
- Obtain official transcripts and certificates
- Control sharing of records with third parties
Data Retention Policy
Educational records are retained for 7 years after course completion as required by accrediting bodies. Personal account information is retained while your account is active and for 2 years after account closure.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Officer
Nexus Academy of Clinical Medicine
Email: privacy@nexusmedgroup.com
Phone: +44 (0) 123 456 7890
Response Time
• Privacy inquiries: 48 hours
• Data access requests: 30 days
• Account deletion: 5 business days
This Privacy Policy was last updated on September 23, 2025. We will notify you of any material changes via email or through our platform.